Frequently Asked Questions

No! MK Coaching resources provide general information, support, education, organization and practical support. They are not legal advice or guidance and not a a substitute for legal advice from a legal professional about your individual circumstances. We encourage you to seek legal advice regarding your matter and before making any important legal decisions.

Your purchase is an instantly downloadable digital product, so there is no physical product to ship. Once your payment is successfully processed, you will receive an email with immediate access to download your resource. IMPORTANT: The link to the download expires after 24 hours, so be sure to save a copy to your computer or device right away!

First check your spam, junk or promotions folder – our email might be hiding there. If you previously received an email from us with your download, did you save the resource to your computer or device within 24 hours? If you still cannot find your resource, please reach out to us at storefront@mkcoachingservices.com

Because our products are digital and are available for download immediately after purchase, all sales are final and non-refundable, subject to applicable law. We encourage you to carefully review the product description before purchasing to make sure the resource is right for you.

If you experience a technical issue with your download, receive the wrong file, or have difficulty accessing your purchase, please contact us at storefront@mkcoachingservices.com. We want to make sure you receive and can access the product you purchased!